Where goods are in stock enabling an order to be supplied in full, we aim to despatch these orders within 24 hours of receipt (excluding weekends and public holidays). If for any reason we have a shortage of stock or cannot despatch within this time frame we will advise you of the anticipated despatch date. Once despatched, it is important to allow for delivery times which depend on the destination of the goods. An estimated delivery schedule is outlined below.
Once your order has been despatched you will receive a tracking advice via email (check your junk mail).
Express deliveries can be arranged, prices are P.O.A. based on location and weights - Please call 1300 882 919.
PLEASE ALLOW EXTRA TIME FOR DELIVERIES DURING COVID
CUSTOMERS ARE EXPERIENCING DELAYS TO THE STANDARD DELIVERY TIMES STATED BELOW.
| Destination | Delivery after despatch |
|---|---|
| Brisbane | Next working day |
| Regional Queensland | 1 - 3 working days |
| Sydney, Melbourne | 1 - 3 working days |
| All other capitals | 3 - 5 working days |
| All other interstate locations | 3 - 6 working days |
| New Zealand & Norfolk Is | 3 - 6 working days |
| Brunei | 5 - 12 working days |
We highly recommend an authority to leave is noted in the comments section of the order to avoid delays and charges in the likely event of a failed delivery. We reserve the right to charge additional freight in cases where we are charged for retry or returned deliveries.
We reserve the right to alter listed delivery charges. This will be avoided wherever possible but may occur in the case of multiple or bulky parcels. If this occurs, we will contact you to discuss shipping options. We reserve the right to nominate the courier/service.
| Geographic Area | Shipping Charge inc. GST |
|---|---|
| Brisbane Metro | $11.00 Shipping |
| Queensland Regional | $16.90 Shipping |
| NSW, ACT, VIC | $16.90 Shipping |
| SA, WA, NT, TAS | $23.90 Shipping |
| Showroom Pickup | Free |
| New Zealand - Economy upto 2kgs | $17.00 Shipping
|
| New Zealand - Economy upto 5kgs | $30.00 Shipping |
| New Zeland - Express upto 2kgs | $21.00 Shipping |
| New Zealand - Express upto 5kgs | $35.00 Shipping |
| Norfolk Island | Please check with Sales |
| Brunei | Please check with Sales |
It you'd prefer to collect your goods from our warehouse, we can arrange to call you once your order has been processed to let you know
when your order will be ready for collection. Our showroom is located at Unit 5/36 Pritchard Road, Virginia QLD 4014.
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